Privacy Policy.
How we collect, use and protect the information you share with us.
SilverHouse Credit respects your privacy and handles personal information in line with the Kenya Data Protection Act, 2019. This policy explains what we collect through this website and how we use it.
Information we collect
When you apply for credit, request a callback, subscribe to insights or send us a message, we collect the details you provide — such as your name, contact details, business information, the facility you are interested in and financial information relevant to your application.
How we use it
- To respond to your enquiry and assess applications for credit;
- To verify identity and creditworthiness, including through licensed credit reference bureaus where you have applied for credit;
- To administer facilities and communicate with you about them;
- To send insights you have subscribed to, which you may unsubscribe from at any time;
- To meet legal and regulatory obligations.
Sharing and security
We do not sell personal information. We share it only where necessary — for example with valuers, advocates, insurers and credit reference bureaus involved in your facility — under appropriate confidentiality obligations. We apply reasonable technical and organisational measures to protect your information.
Your rights
You may request access to, correction of or deletion of your personal information, or object to its processing, by writing to info@silverhousecredit.com.
Important notice
Information on this website, including calculator results, is for general guidance only and does not constitute an offer of credit. All facilities are subject to assessment, approval and the terms of a written offer.